Online Sales Policy

Christina's Online Sales Policy

 

All orders placed on Christina's web site are a FINAL SALE. We strictly enforce this policy so that our customers are always guaranteed the highest of quality, never-been-worn, special occasion attire from our store. At Christina’s, it's our mission to offer you outstanding customer service, an amazing selection of dresses to choose from, and best overall value for special occasion formalwear!   

•  All orders will be paid in full at the time of order by the customer 

•  Once the order is placed by the customer, all orders are non-refundable and cancellations will not be allowed.   

• Once the order has been placed, your credit card will be charged for the price of the dress plus any necessary taxes (if in CA) and/or any shipping costs.

• After your order has been processed, you will receive a confirmation email, text, or phone call letting you know your total cost including taxes and shipping. 

• Tax is not included in the cost of any item.  For residents living in California, there will be sales tax added to the cost of any item(s) ordered (currently 8.75%). 

• Shipping and handling charges are also not included in the cost of any item(s).  The cost will range from $25 to $45 for UPS Ground Shipping anywhere in the US.  However, depending on factors such as your ship to location (such as rural areas)  and the size/weight of box necessary (such as ballgowns) the cost may be more. You can inquire by calling the store.  For International orders, please contact us by email or phone to inquire about rates and delivery times.

• You will be notified of your shipping costs when confirmation of your order is given by email, text, or phone.  If need be, you may expedite your shipping time to UPS 3rd Day Select, 2nd Day Air, or Next Day Air.  This will be at an addional cost. 

• If the dress is NOT available by the "wear date" given on your order, we will issue a full refund including any taxes and/or shipping costs paid.  

• Once the delivery date for your order is given to you, we will guarantee that your order will arrive to you before or by that date.    
• Before shipping your order to you, all items will be inspected for any damages or imperfections to make sure there are no discrepancies.   

• After the order has been shipped, we will NOT be responsible for any damage(s) made to any item(s) by the customer after having received their order.  This includes:  broken zippers, beads falling off due to excessive rough handling of the item, dry cleaning disasters, rips/tears, stains, etc.

• Since each designer/ manufacturer can increase their prices to all of their retailers at any time, the prices on our website may be subject to change.

• If the price has changed on a style that you have ordered, we will contact you with the current /correct price at which time you will have the opportunity to accept the correct price or cancel your order.                                                                                         

• BY GIVING US YOUR CREDIT CARD INFORMATION, YOU ARE AGREEING TO THE ABOVE TERMS AND CONDITIONS OF CHRISTINA'S. 

 

Thank you so much for your order!  We appreciate your business! 

Sincerely,

Christina’s

 

*****If you are a retailer, we ask that you please DO NOT “cut and paste” Christina’s Online Sales Policy to your store’s web site.  Thanks for your cooperation!